Individual behavior, especially at the leadership level, can have a big impact, positive or negative, on a company’s success. And unfortunately, we frequently discover that talented people in key roles may still have some behaviors that are counter-productive or even destructive to the intended company culture or to the collaborative relationships essential to a high-performing organization. Too often these behavioral discrepancies are ignored, usually because their bosses or peers assume “it’s just his personality” or “that’s just the way she is”. And equally often, we’re just uncomfortable giving negative feedback to someone or we want to avoid conflict. Rod knows how damaging it can be to leave these situations unresolved and he is skillful at working with these individuals in a caring, constructive manner.